i realize a lot of people have problems.

i also realize a lot of their problems become my problems.

this is a problem.

the past few weeks have been one shitfest after another.  let me expound a little story for you (using a specific example that really happened just today)

a ticket comes in to the help desk from person X a couple of weeks ago, it says something like “hey i need these forum lectures recorded.  they are from 9am – 430pm on these two days”

i respond “no problem. we will get it setup and record the forums”

845am:  i go to the room and help the presenter get their laptop hooked up to the projectors, sound, etc.  show them how to use the mic.  everything is copacetic.  i even talk to person X and tell them we are all set for recording the lecture.

noon: email comes in from person X.  ”hey just wanted to check if you recorded the lecture so far.  we’re on lunch break so if you didn’t could you record the rest of the lecture please?”  snarky reply in my head: “OH NO WAS I SUPPOSED TO RECORD THAT THIS MORNING WHEN I TOLD YOU I WAS ALL SET TO RECORD?  SHIT”

the best part about it is, the recording software is utter shit, so i can’t schedule it to record certain times, stop/start, or anything useful.  best i can do is start it when it needs to start and tell it to go for a certain amount of time.  so not only am i recording their stupid shit this morning, i’m also recording an empty room for an hour while everyone is at lunch.  person X will not find this out until they watch the video i give them on dvd later (if they even do.  i have doubts that anything i record ever gets watched again)

5pm:  i bump into person X in the hall outside the classroom i’ve been recording all day.  they say “so i’ll just call you tomorrow morning at 9?”  i am this || close to choking them out.  this is now the 3rd fucking time you are confirming this with me.  i am not an idiot.  i am not 7 years old.  i am a professional IT person.  please please PLEASE call me tomorrow morning to remind me.

my boss hears this exchange.  on my way out the door i ask him to call me in the morning to remind to me come in to work, as i might forget.